Customer Service
My Account
Energy meets convenience.
My Account keeps everything you need to manage your energy in one convenient place. Track your energy use, switch to a paperless bill or make a payment online. Save time, save paper, save energy.
Step one is to enroll.
Or get the app on Google Play or the App Store.
Enroll in My Account and we'll donate meals to a family in need.
For every customer who enrolls in My Account from March 1 to April 30, 2021, Alliant Energy will donate three meals to families in need through local food pantries in Iowa and Wisconsin.
My Account gives you the power.
Track your home or business's energy use.
Compare hourly, daily or monthly usage and watch yourself make progress.
"When I see our usage rising, I am able to work with my family to adjust our patterns to reduce the amount of electricity we use." - Kerry from Leon, Iowa
Choose Paperless Billing.
It's a simple way to show the environment some love.
"I got a copy of my statement immediately. I don't have to wait for it to be mailed to me."
Get alerts and notifications.
Stay in the know about billing, outages and high energy usage.
"Gives me a sense of control knowing I have information at my fingertips." - William from Cedar Rapids, Iowa
Pay bills online.
You can use a credit or debit card, with no fees. Or set up Automatic Payment.
"The bill pay feature makes it easy to set up payment and not have to worry about late payments." - Colleen from Ely, Iowa
Everything you need, in one place.
Say hello to the My Account dashboard.
Access My Account on your computer or mobile device.
Or get the app on Google Play or the App Store.
Need help? These quick videos walk you though how to enroll whichever way you prefer.
How to enroll in My Account from your web browser
How to enroll in My Account through the app
Or get the app on Google Play or the App Store.
