Your energy assistance options
If you need support with your energy bills during this difficult time, there are resources available to help.
The federal government has increased funding to several programs due to COVID-19.
Crisis funds are available to customers who are income qualified and are in a financial crisis. You can apply for these funds even if you have already received LIHEAP funding.
Click on the state where you live to find your energy assistance options.
Bill payment options
- Pay with a credit card: Easily pay your bill with a credit or debit card
- Set up a recurring payment: Choose a fixed amount to be automatically withdrawn from your preferred payment method weekly or monthly
- Request a payment extension: Extend your current bill due date up to 30 days
- Set up a payment arrangement: Pay your past-due bill over an extended period of time
All options are available in My Account.
You can also call 1-800-ALLIANT (800-255-4268) to set up a payment arrangement or extension.
Low-Income Home Energy Assistance Program (LIHEAP)
If you meet the income guidelines, you can get financial assistance toward your heating costs with the federally funded Low-Income Home Energy Assistance Program (LIHEAP).
Application deadlines, income requirements and available funding have changed due to the recent COVID-19 crisis.
- Crisis funds are now available and have been raised from $500 to $1,000 per qualified household. You can still apply for these funds even if you have already applied for or received LIHEAP benefits.
- LIHEAP application deadlines have been extended to May 31, 2020.
- They are now reviewing income guidelines as a forward-looking month. If you didn’t qualify last month because of your income, but you recently lost your job, you may now qualify by using your next month’s projected income.
Funds are available on a first-come, first-serve basis. Qualifications and requirements may change.
Find the latest LIHEAP and crisis information including updated guidelines, application deadlines and more.
Hometown Care Energy Fund
The Hometown Care Energy Fund is supported by Alliant Energy customers, employees, retirees and shareowners. The dollars collected are allocated to community-based nonprofit organizations and distributed to income-qualified customers in need.
If qualified, you can use the funds toward heating and cooling costs or improving your home’s energy efficiency.
Funds are available on a first-come, first-serve basis. Call 211 or contact your local community action agency to learn more.
Bill payment options
- Pay with a credit card: Easily pay your bill with a credit or debit card.
- Set up a recurring payment: Choose a fixed amount to be automatically withdrawn from your preferred payment method weekly or monthly.
- Request a payment extension: Extend your current bill due date up to 30 days.
- Set up a payment arrangement: Pay your past-due bill over an extended period of time.
All options are available in My Account.
You can also call 1-800-ALLIANT (800-255-4268) to set up a payment arrangement or extension.
Wisconsin Home Energy Assistance Program (WHEAP)
The Wisconsin Home Energy Assistance Program combines two programs to help income-qualified customers in need.
Low-Income Home Energy Assistance Program (LIHEAP): If you meet the income guidelines, you can get financial assistance toward your heating costs with the federally funded Low-Income Home Energy Assistance Program (LIHEAP).
Application deadlines, income requirements and available funding have changed due to the recent COVID-19 crisis.
- Crisis funds are now available for qualified households
- Applications are being accepted through the summer
- Eligibility is now based on the household’s previous month of income
- Notary signature requirements has been waived
Public Benefits: You can get financial assistance toward your heating and cooling costs as well as non-heating electric consumption through Wisconsin’s Public Benefits (PB) program.
PB includes fees collected through electric utilities and are awarded to income-qualified customers in need.
If you are approved to receive LIHEAP funding, you will automatically qualify for the Public Benefits assistance.
Funds are available on a first-come, first-serve basis. Qualifications and requirements may change.
Find the latest WHEAP and crisis information including income guidelines, application deadlines and more.
Keep Wisconsin Warm/Cool Fund
Customers who are experiencing a financial burden may also qualify for additional financial assistance through the Keep Wisconsin Warm/Cool Fund (KWW/CF). If you do not meet the income requirements for LIHEAP, you may still qualify for KWW/CF.
Find income guidelines, how to apply, and more.
You can also call 211 or apply online at esi.help if you live in these counties..pdf
Hometown Care Energy Fund
The Hometown Care Energy Fund is supported by Alliant Energy customers, employees, retirees and shareowners. The dollars collected are allocated to community-based nonprofit organizations and distributed to those in need.
If qualified, you can use the funds toward heating and cooling costs or improving your home’s energy efficiency.
Call 211 to find financial resources where you live.