Manage your energy use with My Account

You can see usage from four days prior, all the way back to 12 months ago. Please note the most recent date available to view daily usage will only include partial usage for that day. The remaining usage for that date will be visible the following morning.

1). Log into My Account. In the menu bar at the top, select Usage. 

2). In the center above the bar chart, select whether you’d like to see your Hourly, Daily or Billing Cycle (monthly) usage.

3). Click on the time period at the right middle of the screen. A drop down should appear with options of yearly increments.  

In the Usage tab, click Set Usage Alert at the bottom left below the bar chart. Check the box and enter the usage amount at which you’d like to receive an alert. See more detailed instructions on setting up usage alerts.

This is based on the amount of energy that you have already used in the current billing period. We use that information to estimate the amount of energy you’ll use for the remainder of the billing period. (Note: We’re not able to factor in weather.)

Under the Usage tab in My Account, set your time increment to Billing Cycle.

Then, above your chart you'll see the amount paid for usage as well as taxes and fees.

Gas usage is reported a little differently. Gas is measured in therms (TH). But, most homes aren’t large enough to use a full therm per hour. So, although you may be using gas throughout the day, the chart shows only those times at which a full therm has been reached. 

The home in the example below uses about ¼ of a therm per hour, and they’ve used a total of five terms during the time period shown.

A simple way to read your chart: If your bars are frequent and close together, you know your usage is high! If they’re more spread out, you can tell that you’re using gas less gas, at a slower pace.