Payment arrangement: A plan to pay off your past-due balance over time.


Who is eligible for a payment arrangement?

Residential and business customers who are not on Budget Billing.

Check your eligibility for a payment arrangement by clicking the button below. You will need your Alliant Energy account number and the last four digits of your Social Security Number or Tax ID.

Please note: Defaulting on a previous payment arrangement may impact eligibility.

Check payment arrangement eligibility

Payment extension: Extends your current bill's due date up to 30 days.


Who is eligible for a payment extension?

Residential and business customers without a past-due balance who are not on Automatic Payment.

The payment extension must be set up before the bill due date.

Please note: Extending your current bill due date does not extend your next bill’s due date. You will need to pay both the extended amount and your next bill amount on the dates they are due.

You can check your eligibility for a payment extension in My Account by clicking the button below.

  • Select the Billing tab, then select “Need Help to Pay.”

Check payment extension eligibility in My Account

Important notes


  • Do not email your request for a payment extension or arrangement.
  • Alliant Energy employees cannot accept in-person payments.
  • Act on past-due bills promptly to avoid service disconnection.
  • If we must disconnect your service, we cannot guarantee same-day reconnection. (Exception: November 1 through April 1 for Iowa customers.)

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Financial assistance

Learn about energy assistance options for your state.

Iowa assistance options

Wisconsin assistance options

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Know your rights

The rules for utility service disconnection are set by state regulatory agencies. Review the customer rights handbook for your state.

Iowa Rights and Responsibilities [PDF]

Wisconsin Guide to Your Rights [PDF]

Wisconsin: Guia sobre sus derechos [PDF]

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Easy ways to save

It doesn't cost a lot to save a lot. See simple energy-saving tips you can do today.

Low-cost, no-cost saving tips

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