Alliant Energy - How-to guides and FAQ

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What is My Account?

My Account is Alliant Energy's secure and convenient online self-service tool.

With My Account, you can:

View current and previous bill statements.
Save bank and account information for quick payments.
View usage history and set up usage alerts.
Sign up for Paperless Billing, Automatic Payments, Budget Billing and more.

Step by step enrollment instructions

Frequently asked questions

Which browsers work best with My Account?

Chrome, Firefox and Internet Explorer (versions 8 and higher) should have no problem accessing our system.

You may experience issues with older versions of Internet Explorer or other browsers. If this is the case, update your browser to a newer version.

What are the password rules?

My Account passwords must:

Be between 6-15 characters long.
Include at least one lowercase and one uppercase letter.
Contain no spaces.
Include at least one number, one letter and a special character.
Be different than your User ID.

Can I access My Account from my mobile device?

Yes! You can use your mobile browser or download the Alliant Energy app from Google Play or the App Store.

Learn more about our mobile app

Recent stories from our blog

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