How your smart meter works

The smart electric meter usually signals seven times per day. Six of the signals indicate usage information and the seventh signal conveys energy diagnostics. There may be additional signals as outages or other diagnostic needs arise.

The smart natural gas meter sends six signals per day indicating usage information.

These signals add up to about one second per day, or roughly 30 seconds per month.

You may have heard of a "mesh network" where meters signal more often. We do not use a mesh network.

All of our smart meters are tested for accuracy at the factory, using calibrated reference standards.

While it’s not required, we also test samples of meters when we receive a shipment as a secondary check.

Yes. Smart meters are safer than older-style analog meters. Our meter installers are thoroughly trained and perform rigorous inspections during all meter installations.

An in-depth review of numerous scientific studies by the World Health Organization has confirmed that the small amount of RF energy is not harmful to human health.

• Electric meters: We may be able to relocate your electric meter. You may need to hire an electrician to complete the work and are responsible for the costs. Our field engineers will inspect your property and provide a cost estimate.
• Natural gas meters: For safety, natural gas meters must be located near the house. This may limit our ability to relocate your smart natural gas meter.

Contact us at 1-800-ALLIANT (800-255-4268) to discuss your options.

Iowa customers can request a nonstandard meter. Please review the eligibility requirements for choosing the nonstandard meter alternative. Fewer than 1% of our customers choose the nonstandard meter. Additional charges apply.