Customer Service
Welcome to Alliant Energy!
We’re powering what’s next so you can get back to what matters.
We look forward to serving you. Our Welcome Book includes important contact and safety information, along with energy services and payment options.
Welcome book for Iowa customers
Get the most out of your Alliant Energy service. Enroll in My Account.
My Account is your key to helpful tools and programs – like Automatic Payment and Paperless Billing. Manage your account anywhere, anytime. Access My Account online or our Mobile App.
Once enrolled in My Account, check out all of your options:
- Pay your bill with a credit/debit card or savings/checking account
- View your energy usage over the past 13 months
- Compare your energy usage to the previous year
- View up to 36 months of billing and payment history
- Receive billing and outage notifications by email, text or phone
- View and report power outages
- Enroll in Text to Pay, Automatic Payment, Budget Billing and Paperless Billing
- Stop or move service
- Update your contact information, including email
What you need to get started:
- Alliant Energy account number
- Last four digits of your social security number (residential) or federal Tax ID number (business)
