How to contact Alliant Energy

You can reach us by phone, My Account message, or chatbot for most service and billing questions. For gas leaks, downed power lines or other emergencies, call 1-800-ALLIANT — do not use email or chat.

Best ways to contact us:

Chatbot
24/7, non-emergencies only
Man using cell phone
Click the blue dot in the bottom right corner of the page. Get quick answers for many common customer service needs.
Email us within My Account
24/7, non-emergencies only
woman on cell phone
Best for non-urgent billing and account questions.
Log into My Account
Call us
7 a.m.–7 p.m. Monday–Friday
Woman on the phone
Call us immediately to report a gas or electric emergency, or when you want to speak to an agent.
Call 1-800-ALLIANT