We’re making it easier for you to connect with us! We’ve listened to our customers – including those in our online customer community, Power Thinkers – and we are happy to provide the options you’ve asked for.

New and available now

Interactive power outage map: If you find yourself in the dark, use our outage map with more information and new features:

  • Estimated restoration time, number of customers out, crew status and cause
  • Outages by ZIP code or county in a table or on the map
  • Weather overlay to see how it is impacting outages
  • Personalized location bookmarks to quickly see if there’s an outage in your neighborhood

Improved automated calling system: 1-800-ALLIANT (800-255-4268)

  • Hear proactive account information upfront – no more menus to navigate
  • Easily pay your bill or report an outage
  • Say, in your own words, what you’re calling about (“I want to pay my bill.”)

New website: We spent a year analyzing how customers use our site and are building a new one to meet your needs.

  • Find what you’re looking for faster – all the most important stuff is front and center.
  • Instantly translate content into any of five popular customer languages.
  • View alliantenergy.com from any of your favorite screens: iPad, phone, desktop or other mobile device.
  • My Account pages have a different design, but your login information and options remain the same.

Coming soon 

Mobile app: Pay your bill, report an outage and access My Account with our app.

Text us: Pay your bill, check your account balance or report an outage – all via text.

Preference center: Are you a caller or a texter? Perhaps you prefer email? Choose how and when you get notifications, like payment and outage information.
Choose how you pay your bill

We have a variety of payment options to suit your lifestyle.

learn more

A clean energy future

How are we going to get there? With a strong strategy that includes renewable and highly efficient energy sources.

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