“We understand many customers still need help paying their utility bill, even as the economy recovers from the height of the COVID-19 pandemic. We are proud to double our contribution to the fund to help our customers recover and get back on track,” said Linda Mattes, Vice President – Customer Operations. “If customers are struggling financially, we do want them to know help is available.”
The Hometown Care Energy Fund is supported annually with funds from Alliant Energy shareowners, as well as voluntary contributions from employees, retirees and customers. Shareowner contributions are not included in the rates charged to customers. For more information, including how to donate to the fund, visit alliantenergy.com/hometowncare.
In Iowa, we partner with nonprofit organizations to distribute the funds. Customers in Iowa can review income eligibility requirements and apply for funding by contacting their local Community Action Agency.
In Wisconsin, Alliant Energy, in partnership with nonprofit organizations, will identify income-eligible customers and disperse funds to those customers.
In Wisconsin, we also have an Arrears Management Program. This program reduces customers’ past-due balances each time they pay their current monthly bill on time.
In addition to the Hometown Care Energy Fund, there are other options to help you manage your bills. Our My Account site allows you to set up a flexible payment arrangement based on ability to pay. You can also track your energy use and make fee-free credit card payments. You may also request a payment extension or set up weekly or monthly automatic payments.
To find other assistance resources, visit alliantenergy.com/energyassistance or call 211.