Emergency? Call 1-800-ALLIANT (800-255-4268)

Natural Gas Safety

Your safety is important to us.

We add a distinctive, harmless chemical odor to the natural gas we deliver to you. This smelly (rotten egg or rotten cabbage), sulfur-based odor will help you detect gas leaks that might occur in your home, business or neighborhood.

If you smell gas

  • Don't touch anything that could cause a spark, such as light switches, cell phones or garage door openers.
  • Leave the building.
  • Call Alliant Energy at 1-800-ALLIANT (800-255-4268) immediately from a safe location. If gas is blowing, also call 911.

Avoid problems in winter

  • Clear ice and snow around electric and gas meters.
  • Keep snow cleared from your gas furnace and hot water heater vents (usually on the roof or the side of your house) so they will operate properly.

If the pilot light is out

  • Read the manufacturer's instructions so you know what type of ignition is on the furnace or appliance.
  • Check the instructions and follow them exactly.
  • If you aren't sure what to do, call a qualified service technician.

Before you dig

Hitting a buried utility line can cause injury or death. If you are planning a project that requires digging, be sure to call 811 at least three working days before you begin. You can call 811 24 hours a day, 7 days a week. Utilities will mark the location of utility-owned underground lines on the property.

For more information
Call Before You Dig
Electric Safety
Gas Pipeline Safety
Emergency Responder Training