Powering through, together

My Account

This situation may create financial stress and difficulty for some customers. We’re encouraging them to set up payment plans based on their ability to pay. This can be done on our new My Account site.

Energy saving tips

Many customers are spending more time at home and significantly increasing their energy usage. Here are some tips to save energy.

Payment arrangements

Set up a payment arrangement. Check your eligibility in My Account.

Credit card payments have no fee.

Check your account on our app (Apple and Android). Bonus: you can get outage information too.

We encourage you to pay as you’re able. It will help prevent a larger debt down the road.

Help paying your bill

LIHEAP

If you’re experiencing a financial crisis, there are resources to help. The federal government has increased funding to several programs including the Low-Income Home Energy Assistance Program (LIHEAP.)

Crisis funding is now available to income-qualified households. You can apply for crisis funding even if you have already applied for or received LIHEAP benefits.

Visit alliantenergy.com/energyassistance to find available resources.

Hometown Care Energy Fund

Alliant Energy made a $2 million donation to its Hometown Care Energy Fund. The fund assists customers that need financial help to pay their bill.

Alliant Energy partners with nonprofit organizations in Wisconsin and Iowa to distribute the funds. Customers can review income eligibility requirements and apply for funding as follows:

• Wisconsin: Contact the County Energy Assistance office
• Iowa: Contact the Community Action Agency

Staying cyber-secure

Cyberattackers never miss an opportunity to strike, and the coronavirus has given them new ways to hook victims. It’s important to pay extra attention to your emails. Don’t assume positive intent to avoid getting hooked.

Also be careful with apps and other online resources that claim to provide information about the coronavirus. There have been reports of malicious apps and interactive maps that install malware on your computer or phone when using them.

Lifeline Program

Financial assistance for phone and internet service is available through the Lifeline Program. This federal program provides income-eligible consumers with a discount for communications services, allowing better access to jobs, healthcare, family and resources.

Learn more, including how to apply, at lifelinesupport.org.

Helpful links

Stay informed with the latest precautions advised by government health officials.

• CARES Act
• Centers for Disease Control and Prevention (CDC)
• World Health Organization

From longstanding programs to newly approved resources specifically designed to respond to the COVID-19 public health crisis, we have compiled a list of trusted resources and assistance options to help your business navigate this uncertain time.

Federal Resources

Small Business Guidance and Loan Resources
The Small Business Association information on the Coronavirus Aid, Relief, and Economic Security (CARES) including Paycheck Protection Program, Economic Injury Disaster Loans and Emergency Grants and Small Business Debt Relief.

Benefits.gov

Links to government resources such as unemployment insurance and healthcare benefits.

Iowa

Iowa Business Recovery Assistance
Find resources for Iowa businesses from the Iowa Economic Development Authority.

Creative Solutions for your Business
Advance Iowa is offering regular webinars to manage the disruption to your business. This site also provides resources that summarize the CARES Act.

Wisconsin

Reopen Guidelines
The Wisconsin Economic Development Corporation (WEDC) has compiled a series of industry-specific documents to help you get back to business while taking the necessary precautions to maximize safety.

Wisconsin Department of Revenue (PDF)
The Wisconsin Department of Revenue is providing immediate help for small businesses on sales taxes and taking other steps to help taxpayers in response to COVID-19 like lowering interest rates, easing payment guidelines and postponing audit actions.

Local government aid grants (PDF)
The effort is funded by $200 million in federal Coronavirus Aid, Relief, and Economic Security (CARES) Act dollars and will be administered by the Department of Administration (DOA).

My Account

Life takes a lot of energy. Managing your account should not. Pay your bill with a credit or debit card, set high energy usage alerts and view up to 36 months of payment history.

Energy Edge

Access Energy Edge, an online tool, that provides you deeper insights about your energy use and identifies money-saving opportunities.

Payment arrangements

Set up a payment arrangement. Check your eligibility in My Account.

Credit card payments have no fee.

Check your account on our app (Apple and Android). Bonus: you can get outage information too.

We encourage you to pay as you’re able. It will help prevent a larger debt down the road.

Staying cyber-secure

Cyberattackers never miss an opportunity to strike, and coronavirus has given this group new ways to scam. It’s important to pay extra attention to your emails. Also be careful with apps and other online resources that claim to provide information about the coronavirus. There have been reports of malicious apps and interactive maps that install malware on your computer or phone when using them. Learn more at www.utilitiesunited.org.