You know that little alert on your smartphone, that lets you know you’re getting close on your monthly data?

You can get alerts for your energy use too. Set an amount you don’t want to go over each month. We’ll keep track and let you know if you hit it.

How to set up usage alerts

Step 1. Know your “normal.”
Log in to My Account and select the Usage tab at the top. You’ll see a chart of your usage over the past year. Use this info to understand what your “normal” usage is … either overall or for this time of year.

My Account usage screen screenshot

Step 2. Calculate your alert amount.
Looking to make energy-saving changes? Take your average kWh usage and subtract 5%, 10% or 15%. The energy-savings goal is up to you!

Just want to maintain? Use the Billing Period Average above the chart. Or, base your number on the amount you used this month last year.

Step 3. Set up alerts.
In the Usage tab in My Account, click Set Usage Alert at the top right.

Check the box and enter the number you just determined in step 2. Click Save.

Step 4. Choose how to receive your alert.
Now, click on the My Profile tab. On the left, click Notification Preferences. You’ll see High Usage Alerts at the bottom of the list. Indicate how you’d like to receive alerts: Text, Email, or Voice.

FAQ

How do I know what amount to set my alerts at?

Here are some tips for choosing the right alert amount for you.

1. Know your “normal.” Use My Account to get a sense of your average usage.

Log in to My Account and select the Usage tab at the top. You’ll see a chart of your usage over the past year.

  • Hover over the months to get a sense of your usage. Or, look at the Billing Period Average above the chart. 
  • Since your use changes with the seasons, check how much you used this time last year.

2. Calculate your alert amount.

Looking to make energy-saving changes? Take your normal kWh usage and subtract 5%, 10% or 15%. The energy-savings goal is up to you! 

Just want to maintain? Use the Billing Period Average above the chart. Or, base your number on the amount you used this month last year.

Shoot! I hit my limit. What happens now?

Don’t worry, you won’t get shut off for hitting your limit! But, it may be time for a family talk about energy-saving behaviors. See our best tips for saving energy.