Building a smart energy future
In fall of 2017, Alliant Energy began installing smart meters for customers in its Iowa service area.
Installations are taking place over a three-year period as part of a broader upgrade to our electric and natural gas distribution systems. We began work in Northeast Iowa.
We’ve been operating smart meters and related communications equipment for our Wisconsin customers for 10 years.
Smart meters and related system improvements detect outages faster and will help provide you with better service. Smart meters are an industry standard, with roughly 65 million currently in place, serving more than 50% of households nationally.
Key benefits of smart meters
Detecting problems faster
When power goes out, smart meters help identify problems instantly in most cases, which means problem solving can start right away. When the connectivity across our system is upgraded (expected in mid-2018) we will be able to detect most outages automatically and read your meter without needing to visit or disturb you.
Preparing for the future
Smart meters and related system upgrades enable better integration of power from cleaner renewable energy sources, including wind and rooftop solar systems, and provide better opportunity for connecting new and enhanced battery storage options.
Collecting meter readings wirelessly means we can reduce vehicle emissions because we will no longer have to send trucks to every property we serve.
Keeping the lights on
Many parts of our current electrical systems are old and reaching the end of their useful life. By installing smart meters and related system upgrades, we’ll be able to continue delivering energy safely, reliably and efficiently.
Giving you more control over your energy bill
When you have better information, you have better control—smart meters capture data in near real-time of how much, and when, you use energy. This capability will allow the introduction of tools that provide greater control of your energy bills.
Replacing and upgrading meters across our Iowa service area will be a multi-year process. We’ll notify customers and communities in advance through mail and phone calls, and work to minimize any inconvenience to you.
Frequently asked questions
We’ll make an appointment to replace or upgrade meters that are inside or otherwise inaccessible.
No appointment is needed for us to replace meters that are outside and accessible. For outside meters, we’ll leave a phone message a few days in advance of the work.
Please make sure we have your current contact information.
Electric meters will be replaced. Service will be interrupted briefly (a few minutes in most cases) during the replacement.
Gas meters will simply see the addition of a smart module. Service will not be interrupted.
In other parts of the United States, known meter failures are generally attributed to factors unrelated to the type of meter a customer has. The main factors are:
- Worn connections and components inside meter bases that should have been repaired or replaced but were not
- Customer tampering
Safety is the #1 priority for our customers, employees and the communities we serve. We’ve been operating smart meters safely for a decade for 470,000 of our Wisconsin electric customers.
Yes. There is an alternative: You can read a nonstandard meter each month (charges apply).
Please review the eligibility requirements for choosing the nonstandard meter alternative. Fewer than 1% of our customers are choosing the nonstandard meter.
You may also relocate your electric smart meter at cost. Safety considerations may limit the ability to relocate your natural gas meter.