Before the storm
- Know where your main breaker disconnect is.
- Unplug sensitive electrical equipment.
- Secure items that could become airborne and strike a power line (flags, grill covers, etc.)
- Inspect any alternative energy sources such as generators to make sure they work and are safe.
During the storm
- Report your outage to us.
- Don't use candles for lighting. The risk of fire is too great.
- Unplug as many appliances as possible. This will prevent damage from a power surge when power is restored.
- If outside, don't allow anyone to touch or drive over a power line. Always assume a downed line is dangerous, even if it's not jumping or sparking.
After the storm
- If you have unplugged appliances, it's safe to plug them back in once power has been restored. Do them one by one to avoid overloading a circuit.
- Check the area for downed lines, especially when clearing broken tree branches. If you see one, contact us immediately at 1-800-ALLIANT (800-255-4268). Always assume a downed line is dangerous, even if it's not jumping or sparking.
- Do not attempt to assist emergency and utility crews. What may seem like help can actually hamper restoration and safety efforts.
Do you need an electrician?
By law, we can only repair the incoming service line and your meter. Depending on where damage is located, you may need to contact a licensed electrician for additional repairs.
Don't do it yourself! Leave all work to trained and licensed electricians.
Hiring an electrician
Unfortunately, the worst disasters attract some people who are looking for a financial gain from others' loss. Most reputable contractors will not solicit you to repair damage to your home or business. It's best to be careful when choosing who will do the work for you.
- Use the local phone book or Alliant Energy's Dealer Locator to find a reputable contractor or electrician to repair damage.
- Always make sure that the workers are fully insured and licensed by your community or state.
- Be sure that they file for and provide the proper permits, if necessary, before making a down payment for the work.
- Never pay for the entire cost of the work before it is done.
- Ask for local references, and check them before making a down payment.