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How to Understand My Bill

CCF, kWh, rate codes, energy adjustment costs - with all the abbreviations, industry jargon and tiny print, it's no wonder that most utility customers only look at the amount due when their bill comes in the mail.

Utility bills can be complicated - but the more you know about your energy use, the better you'll be able to manage it.Utility bill explanation example

Want to learn more? With online access, you can view a six-month history of your bills and payments, see graphs of your energy consumption for the past 18 months, and more.

If you have questions or concerns about your bill, give us a call or send us an e-mail - our consultants can explain your charges line by line, or help you determine if your business is on the most appropriate rate code.

Unbundling information for Minnesota customers: As of mid 2006, unbundled information is included on Minnesota customer bills to help all electric customers become better informed consumers. Learn more with the brochure: You may notice a change in your bill: Keys to understanding your "unbundled" energy bill [PDF].