Customer Service
Information for renters
Welcome to Alliant Energy! Information for our renter and college student customers.
It's great to meet you!
We're your energy company: Alliant Energy.
Getting started
You can start service online. It’s easy!
Need more help? We’re available 6 a.m. to 9 p.m., Monday through Saturday, at 1-800-ALLIANT (800-255-4268).
My Account
My Account is everything you need from Alliant Energy, in one place. Enroll today to easily pay your bill, check your energy usage and sign up for other cool options.
- Find your account number by checking your bill, or by calling 1-800-ALLIANT (800-255-4268).
- Visit My Account.
- Click Enroll and enter your information!
Paying your bill
There’s lots of ways to pay.
- Online: Pay in My Account or at alliantenergy.com/paymybill.
- Mobile app: Search for Alliant Energy in Google Play or the App Store.
- Text: Text PAY to 255255 (Enroll in My Account first).
- Phone: Dial 1-800-ALLIANT (800-255-4268) and say “Pay my bill.”
- Automatic Payment: Sign up through My Account.
Save money - and the planet
You pay for electricity based on how much you use. Small changes can make a big difference.
- Use LED lightbulbs instead of incandescent bulbs. You could save as much as $75 a year! LEDs last a long time, so don’t forget to take them with you when you leave!
- Buy a smart power strip to automatically power down devices that aren’t in use.
- Lower your thermostat by 10 degrees if you’re going out of town for the weekend.
Power outages
They don’t happen often. If you ever do find yourself in the dark, here’s what to know:
- Your meter reports power outages automatically to Alliant Energy, so you don’t have to.
- For information about when your power will be back on, use the outage map at alliantenergy.com/outage.
- If you have an emergency, like a downed power line or gas odor, call us at 1-800-ALLIANT (800-255-4268).
When it's time to move out
More information
Click a category to learn more.