Investments to continue safe, reliable service
Providing our 220,000 natural gas customers with safe and reliable natural gas service is our priority. We have more than 5,000 miles of distribution and transmission pipeline to serve our customers.
We’ve held natural gas distribution rates steady for the last six years, while making investments to enhance system safety and reliability. We've also promoted economic development to meet the changing and growing needs of our customers and communities.
We are requesting an increase in natural gas distribution rates to reflect gas system improvements such as:
- Enhancement of reliability and enable efficient safety-related inspections
- Replacement of older materials with more durable, longer-lasting ones to improve safety
- Community development investments that provide additional or expanded service to customers and communities
On May 2, 2018, our Iowa energy company filed its proposal with the Iowa Utilities Board (IUB) to increase natural gas distribution rates and service charges.
The impact to a customer’s bill will vary by customer type and usage. A typical residential natural gas bill is $52 a month. This proposal would increase that by almost $8 – bringing it to nearly $60 per month.
Even with this proposed increase, typical bills for residential customers would remain lower than six years ago. That’s because the majority of a customer’s bill consists of the cost for the actual natural gas used. Because the cost of this commodity has dropped, and because customers have used energy efficiency programs to reduce their usage, overall bills for natural gas service have gone down.
The increase will come in two steps. The first is on May 14, 2018 and the second takes effect when the IUB makes a final ruling on the proposal. This could come in late 2018.
The first step (Interim Rates) is about 2/3 of the final request. This increase is subject to refund if the IUB approves a final increase that is lower than the interim increase.
The second step (Final Rates) is subject to approval from the IUB.
We’ve created energy management options to fit all sizes of homes and budgets. Whether you want to reduce your home energy use, improve comfort or try out a new pricing plan, we can help you decide which options will be most effective for you.
Ways to saveEnergy Assessments
Kick-start your monthly energy savings with a Home Energy Assessment. It’s worth up to $400, but free to all eligible Alliant Energy customers.
Lower your energy bill when you invest in energy-efficient equipment. Receive a money-saving rebate for a qualified purchase.
We offer a variety of payment options to help you gain convenience and control of your account.
Free! Manage your account online anywhere at any time. View your bill, manage your energy use and sign up for payment options.
Instant phone or online payment
Free! Pay by phone or online with a one-time transfer from your bank account.
Free! Your payment is automatically withdrawn from your bank account each month.
Free! Pay the same amount every month. Your payments are averaged to spread heating and cooling costs across the entire year.
Compare payment options tool
This simple tool will help you decide which electronic payment option is best for you.
We have the following customer comment meetings scheduled throughout our service area.
Webinars are also scheduled for some of the meetings. Find information to participate online at iub.iowa.gov.
Thursday, May 17, 2018 at 5:30 p.m.
Clinton Community College Technology Center, Room 10, 1951 Manufacturing Drive, Clinton
Wednesday, June 13, 2018 at 6:00 p.m.
Main Event Banquet Hall, 112 2nd Street Southeast, Mason City
Monday, June 18, 2018 at 5:30 p.m.
King’s Pointe Ballroom, 1520 East Lakeshore Drive, Storm Lake
Thursday, June 21, 2018 at 5:30 p.m.
Fairfield Arts and Convention Center Expo Hall, 200 North Main Street, Fairfield
Tuesday, June 26, 2018 at 11:00 a.m.
Orpheum Theatre, 220 East Main Street, Marshalltown
Tuesday, June 26, 2018 at 5:30 p.m.
Ames City Auditorium, 515 Clarke Avenue, Ames
Q: When does the rate increase take effect?
A: We filed the rate increase proposal on May 2, 2018. By Iowa law, we make an interim change in rates ten days later. However, because ten days falls on a weekend, interim rates take effect on May 14, 2018. We will adjust our final rates after the Iowa Utilities Board reviews the proposal.
Q: What happens if the final rates approved by the Utilities Board are less than the interim rates?
A: We believe our request is based on prudent and beneficial investments for our customers. We will refund all extra money collected, plus interest, back to customers.
Q: Can customers provide comments on proposed increase and proposed new rate options?
A: We welcome feedback from our customers. Customers can email comments or questions to firstname.lastname@example.org. Customers can also participate in the state-wide comment meetings.
Q: When is the last time Alliant Energy increased rates in Iowa?
A: Our last base rate increase took effect in 2013. In that time, we’ve made major investments in our gas system to replace aging materials and add more capacity to the system for customers.