Where is my nearest Western Union® Convenience Pay® agent outlet?

Agent outlets are conveniently located in many stores. To find one near you, use Western Union’s Convenience Pay® location look-up tool or call them at 1-800-551-8001.

Is there a fee to use this service?

The fee to process a transaction is just $1.25. The transaction fee is charged by Western Union® Convenience Pay® to cover fees and costs associated with handling payments up to $2,500.

How does Convenience Pay® work?

Take your bill and cash, check or money order to a nearby participating Western Union® Convenience Pay® agent location. You will receive a transaction receipt once your transaction has been completed.

Western Union® Convenience Pay® payments are posted to your account within two business days. If you are paying due to a disconnect notice, call our Customer Service Center at 1-800-ALLIANT (800-255-4268) with your Western Union® Convenience Pay® confirmation number so we can note it on your account.


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