If you make the special election to use the Paperless Billing service, you authorize Alliant Energy to deliver your bills to you electronically. You will not receive a separate paper bill. A notification that your monthly bill is available will be sent to your e-mail address. Alliant Energy charges no fees for the Paperless Billing service. Some types of bills and accounts are currently not eligible for Paperless Billing and, if applicable, those bills will be sent via U.S. mail.
If you receive a utility, products & services or non-utility bill, they may be delivered separately. Because they are separate bills, they must be paid separately, even if payments are sent to the same place.
If you have any questions or comments regarding your bill or your gas or electric service, please contact us.
Canceling Paperless Billing
In the event you wish to cancel the Paperless Billing service, you must initiate cancelation within My Account.
To cancel Paperless Billing
1.Log in to My Account
2.Select Manage My Account & Programs from left menu
3.Select Update next to Bill Delivery Preference
4.Select Postal (via postal service) from dropdown to cancel Paperless Billing
Alliant Energy reserves the right to cancel the Paperless Billing service to you at any time without notice for continued violations or inappropriate use, including fraudulent activity on the online service. Neither termination nor discontinuation shall affect your liability or obligations under this usage agreement arising prior to or as a result of such termination or discontinuation.