New power outage map and other digital choices
We’re making it easier for you to connect with us! We’ve listened to our customers – including those in our online customer community, Power Thinkers – and are happy to provide the options you’ve asked for. Check out alliantenergy.com/mychoices to see new ways to get the help and information you need.
New and available now
Interactive outage map (alliantenergy.com/outage)
Our new map gives outage details like:
- Estimated restoration time
- Cause of the outage
- Number of customers out
Improved experience when you call (1-800-ALLIANT)
- Hear proactive account information up front – no more menus to navigate!
- Easily pay your bill or report an outage.
- Say in your own words what you’re calling about (“I want to pay my bill.”).
We’ve analyzed how customers use our site, and have built a new one to meet your needs. More intuitive organization helps you find what you’re looking for faster. You can also instantly translate content into five popular customer languages, and easily navigate the site from your iPad, phone or other mobile device.
Mobile app. Pay your bill, report an outage and access My Account with our app.
Text us! Pay your bill, check your account balance or report an outage – all via text.
Preference center: Are you a caller or a texter? Prefer email? Choose how and when you get notifications, like payment and outage information.
Buying a new car? Drive electric and save some green.
Why are electric cars becoming more popular?
For one thing, they’re fun to drive. Drivers like the instant torque and quiet ride.
For a lot of people, though, the savings seal the deal. Both you and the environment see the benefits. The fuel cost equivalent for electricity is about $1/gallon and the drop in carbon emissions is substantial.
If you’re looking to drive electric, we can help. We offer up to a $500 rebate if you purchase and install a Level 2 home charging station. A Level 2 charger uses a 240-volt outlet, like the outlet for an electric clothes dryer and charges in half the time of a Level 1 charger, which uses a typical 120-volt home outlet.