Frequently Asked Questions

How do I become a participating dealer?

You must submit a certificate of insurance with $1 million in general liability per each occurrence and one of the following forms:

  • State or local contractors registration
  • Manufacturer's Training Certificate
  • Copy of CFC certificate for installing refrigerant systems
  • Workforce Development Registration

Learn more about becoming a Participating Dealer

What is the phone number for claim form questions and help?

Call the Energy-Efficiency Hotline at 1-866-ALLIANT (1-866-255-4268).

Find additional contact information for your trade account manager

How do I get more forms or envelopes?

Call 1-866-ALLIANT (1-866-255-4268) or e-mail tradeallies@alliantenergy.com.

How can I submit claim forms? Is there another way besides mailing?

Yes, in Iowa and Minnesota you can mail your claim forms or use the dedicated Energy-Efficiency fax line at 319-786-4746. If you fax a claim form, please do not mail it.

Learn more about submitting claim forms

If I have a question beyond simple incentive programs, who do I call?

You can contact one of Alliant Energy's trade account managers.

If I have a large commercial customer project to discuss, who do I call?

Call 1-800-373-1303 to speak to the Sales Support Center.

Who do I contact about energy efficiency for home or business?

For residential or business related questions, contact the Energy-Efficiency Hotline at 1-866-ALLIANT (1-866-255-4268).

Find additional contact information for your trade account manager

Why do the energy-efficiency programs differ for each state?

Each state sets its own guidelines for customer incentive programs:

  • In Iowa and Minnesota, incentive programs are mandated and overseen by the state regulatory commissions and administered directly by the utility companies.
  • In Wisconsin, regulators require that incentive programs be administered by an outside non-profit agency. In this case, it is Focus on Energy.

Learn more about energy efficiency programs