Did you know that Alliant Energy has one of the highest reliability rates in the country?
Through careful planning, continuous training and investing in new technology, we're always working hard to keep your lights on.
Maintaining our equipment
Alliant Energy will plan outages from time to time. Some upgrades and repairs can only be done safely if power is cut to the equipment. Planned outages are necessary to limit longer, unplanned outages later.
Customers are notified before a planned outage and we make every effort to limit negative impacts.
Trimming trees to prevent storm damage
We can't stop a storm, but we can limit its effects. That's why Alliant Energy has a continuous tree trimming operation. On a four- to five-year cycle, Alliant Energy trims trees that could interfere with power lines are trimmed.
Our professionally-trained crews use directional pruning methods developed by the National Arborist Association and approved by the National Arbor Day Foundation. These methods protect the health of the tree while still providing the established minimum safety clearance.
Investing in new equipment and technology
Through our ongoing commitment to reliability, Alliant Energy invests money back into the communities we serve by replacing aging equipment and installing upgrades to keep up with the increasing demand for power.
We also use equipment like lightning protection and wildlife guards to minimize outages caused by these two culprits.
Preparing for the worst
No matter what the reason for the outage, we work hard to get the power back on. Alliant Energy is continuously training its staff in the Delivery Dispatch Center and its crews on the streets so they can quickly react to any power interruption.
Along with “back-ups” that are built into our system, we also keep a large stock of materials so we're ready with a replacement whenever it's needed.
Our preparation shows in our power restoration record: Nearly 75 percent of all power outages in Alliant Energy's service area are repaired within two hours.