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Reliability Information

Improving system reliability

We are continually working to improve our system reliability. Our role is to be there when you need us - no matter what - and we take that responsibility very seriously. Even so, there can be disruptions to your utility service and safety is our first priority.

Nearly 3 out of every 4 power outages is caused by weather. Several types of weather can cause widespread problems, including lightning, high winds, tornadoes, rain, snow, ice and extreme heat.