Emergency? Call 1-800-ALLIANT (800-255-4268)

Natural Gas Safety

Your safety is important to us.

We add a distinctive, harmless chemical odor to the natural gas we deliver to you. This smelly (rotten egg or rotten cabbage), sulfur-based odor will help you detect gas leaks that might occur in your home, business or neighborhood.

If you smell gas

  • Don't touch anything electrical.
  • Leave the building.
  • Call Alliant Energy at 1-800-ALLIANT (800-255-4268) immediately from a neighbor's house.

If there's a major leak, such as a damaged gas line

  • Call Alliant Energy immediately.
  • Notify the police and fire departments.
  • Warn others to stay away from the area of the apparent leak.

Avoid problems in winter

  • Clear ice and snow around electric and gas meters.
  • Keep snow cleared from your gas furnace vents so the furnace will operate properly.

If the pilot light is out

  • Read the manufacturer's instructions so you know what type of ignition is on the furnace or appliance.
  • Check the instructions and follow them exactly.
  • If you aren't sure what to do, call a qualified service technician.

Before you dig

If you are planning a project that requires digging, be sure to call Diggers Hotline at least three working days before you begin. Call 811, 24 hours a day, 7 days a week. Participating municipalities and utilities can then mark the location of any underground lines on your property. Damaging a line is not only dangerous, it also will be expensive if you have not contacted Diggers Hotline ahead of time.

For more information
Diggers Hotline
Electric Safety
Gas Pipeline Safety
Emergency Responder Training