If you are vision-impaired or have some other disability under the Americans with Disabilities Act or a similar law, and you wish to discuss potential accommodations related to shopping or ordering on or using the benefits of our website, please contact Alliant Energy at 1-800-ALLIANT (800-255-4268).
Emergency? Call 1-800-ALLIANT (800-255-4268)

FAQs - Billing

See answers to frequently asked questions about billing.

Why do my monthly bill amounts fluctuate?

Billed amounts often fluctuate because your utility use differs from month to month. Factors that affect utility use include weather, number of people in the household, new or additional appliances, or vacations.

Your billed amounts can also fluctuate for other reasons, such as gas supply market adjustment costs, changes in distribution service charges and rates, refunds or surcharges, or differences in the number of days in the billing period.


What is my current balance?

Log in to My Account and navigate to the My Account Overview section. This page displays the current amount due and the due date.


How do I change the address my bill goes to?

Log in to My Account, navigate to “Manage My Programs & Settings” and select “Update.” Or call us at 1-800-ALLIANT (800-255-4268) from 8 a.m. to 5 p.m. Monday through Friday.
 


If you are vision-impaired or have some other disability under the Americans with Disabilities Act or a similar law, and you wish to discuss potential accommodations related to shopping or ordering on or using the benefits of our website, please contact Alliant Energy at 1-800-ALLIANT (800-255-4268).