If you are vision-impaired or have some other disability under the Americans with Disabilities Act or a similar law, and you wish to discuss potential accommodations related to shopping or ordering on or using the benefits of our website, please contact Alliant Energy at 1-800-ALLIANT (800-255-4268).
Emergency? Call 1-800-ALLIANT (800-255-4268)

FAQs & How Tos

You wouldn’t purchase a car, home or something from the store without understanding what you’re buying. The same goes for the electricity and natural gas flowing to your home.

We’ve put together helpful explanations about the rate you pay for your utility service, how to understand your bill and read your meter, even selling back your excess renewable energy.

We suggest you start with our FAQs – quick answers to frequently asked questions about your Alliant Energy electric and natural gas service.

If you are vision-impaired or have some other disability under the Americans with Disabilities Act or a similar law, and you wish to discuss potential accommodations related to shopping or ordering on or using the benefits of our website, please contact Alliant Energy at 1-800-ALLIANT (800-255-4268).