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Alliant Energy News - April 2013

For Minnesota customers
Volume 17, Issue 4


Earth DayEarth Day every day

At Alliant Energy we are focused on protecting the environment 365 days a year and Earth Day is a special reminder of the importance of environmental controls and energy efficiency.

We show our commitment to the environment every day, but Earth Day is a great time to celebrate the hard work of our customers, regulators and employees. By working together we are able to make a difference.

To our customers, whether you turn off lights, plant a tree, buy energy-efficient appliances or sign up for Second NatureTM, your actions make an impact.

View our 2012 Environmental Report


Laptop ManLife is easier online

Gain convenience and control by managing your account online through Alliant Energyís Paperless Billing. Signing up is an easy one-time action that lets you view your bill, payments, cost and usage history anytime, anywhere. Join more than 128,000 Alliant Energy customers who have already chosen Paperless Billing.

You can enroll in Paperless Billing today through your online account. All you need to enroll is a recent Alliant Energy utility bill.

  • If you already manage your account online, log in.
  • If you're new to our free online services, you must sign up to manage your account online (this only takes a few minutes).


LightningStay safe when storms strike

If you lose power during a storm, please remember these safety tips:

  • Avoid using candles.
  • Don't use charcoal or gas grills indoors or in a garage.
  • Always assume downed power lines are live and stay away. Call 1-800-ALLIANT to report the damage.
  • Donít drive over a downed power line.
  • Don't get out of your vehicle if it comes into contact with a power line. Stay in the car and call Alliant Energy.
  • Call Alliant Energy to have them shut off your electricity and natural gas service before entering a home with standing water. Standing water can extinguish pilot lights and allow natural gas to collect, creating the risk of an explosion.


Movnig RefrigeratorGet paid to lose up to 250 pounds with Appliance Recycling

Having an extra refrigerator around the house is great on special occasions, but at an average weight of 250 pounds they aren't easy to get rid of and they can be costing you an extra $100 or more each year in energy costs.

Alliant Energy makes recycling your working refrigerator, freezer or room air conditioner easy. We'll send a recycling contractor to pick up and properly dispose of your old appliance and weíll give you a check ($50 for working refrigerators/freezers; $25 for working room air conditioners).

Alliant Energy will pay for a maximum of two refrigerators, two freezers and two room air conditioners per address, per year. Refrigerators and freezers must be 10 cubic feet or larger and no commercial sizes are accepted.

For details click here or call 1-866-255-4268.


Bent Tree Wind FarmOur commitment to the environment

Alliant Energy’s commitment to the environment guides our company’s actions to promote a clean, safe and healthy place to live. We manage air, land, water and wildlife resources and conduct our business in an environmentally sensitive and responsible manner.

The Bent Tree Wind Farm is located near Albert Lea and started producing energy in February 2011. In 2012, Bent Tree Wind Farm’s 122 wind turbines generated over 430,000 megawatt-hours of energy, which is enough to power approximately 50,000 homes.


CFLProper CFL disposal is a must

If you are looking for a simple way to reduce your energy costs, using compact fluorescent light bulbs (CFLs) makes sense. They save energy, last longer than traditional bulbs, and with so many new styles they can fit into almost any lighting fixture. But when they need to be replaced - don't put them in the trash.

CFLs contain a small amount of mercury, less than half of what is in a thermometer, and they need to be safely recycled so that the bulb doesn't break open and expel the mercury into the air.

To find places that recycle CFLs near you visit earth911.org, call 1-877-EARTH911, or contact your local waste management agency.

For details click here or call 1-800-255-4268.


Laptop KidsHelp kids learn about energy

Summer is just around the corner. As kids get ready to exchange their classrooms for backyard baseball games and swimming lessons - make plans to keep them engaged in learning and have fun. Alliant Energy Kids is the perfect way to do both.

Alliant Energy Kids is designed to teach kids important concepts about how energy works, energy resources, conserving energy, and staying safe around energy. Although the program is developed for 4th and 5th grade classrooms, the educational materials and web activities are available to kids of all ages.


Backyard DiggingAre you ready to dig this spring?

Three working days before you put your shovel in the ground, call 811. Gopher State One Call will get all the buried pipes and lines in your area marked for free. Remember:

  • Call 811 three working days before digging.
  • Wait for the underground utility lines to be marked.
  • Respect marks when digging.
  • Have an emergency plan if you hit an underground utility line.

If you make contact with a gas or electric line, call Alliant Energy at 1-800-ALLIANT. If natural gas is blowing, call 911.


Laptop GirlStay ahead and manage your account online

Looking for an easy way to review your account? Manage your account online.

This online access is free, easy, fast and secure. Many features are available:

  • Get your current balance and payment history
  • Review 18 months of your energy usage
  • Pay your bill online
  • Start or stop service
  • Sign up for FREE monthly payment options like Automatic Payment and Paperless Billing

Click here to enroll. You will need your Alliant Energy account number and account name as it appears on your bill.

If you’re behind on your payments, please contact us soon. Don’t wait for a disconnection notice. Instead call our Customer Service Center at 1-800-ALLIANT (1-800-255-4268) right away to discuss a payment plan and to learn about our payment options. We are willing to work with you.


FlagUtility payment arrangements for military service personnel

When a household member has been ordered into active duty, for deployment, or for a change of duty station, some customers may find it hard to pay their utility bills. Minnesota law may provide protection from shut off if a residential customer meets one of the following conditions:

  1. Has a household income below the state median household income or is receiving energy assistance and enters into an agreement to pay 10% of the customer’s gross monthly income toward the customer’s bill and remains reasonably current with those payments; or
  2. Has a household income above the state median household income and enters into an agreement establishing a reasonable payment schedule and remains reasonably current with payments under the payment schedule.

To apply

Contact Alliant Energy at 1-800-ALLIANT (1-800-255-4268) for an application to make and keep a payment plan.

Right to appeal

Alliant Energy appreciates your sacrifice and will work to provide you with an agreeable payment plan. If we cannot come to an agreement, you have the right to appeal to the Minnesota Public Utilities Commission. Alliant Energy will not disconnect your service during the appeal process.


Dog on LeashSecure your pet

Help our meter readers and service technicians by keeping your pets away from meters and other utility equipment. Even the friendliest pooch can become an aggressive guard dog when a stranger comes around.

Animals must be restrained by a leash or chain anchored to a permanent fixture, crated, or secured away from the meter or work area. Animals secured by their owners are not considered restrained. If you cannot secure your animals, you can read your meter monthly.

To avoid potentially unsafe confrontations, Alliant Energy workers will not set foot on a property if a dog or other potentially dangerous animal is not restrained. Gas leaks and emergencies require employees to use their best judgment to make conditions safe and prevent injury.

If you have installed, or plan to install, an invisible pet fence, please call 1-800-ALLIANT so we can note that on your account. This helps protect homeowners from liability and our meter readers from injuries.


Second Nature Energy MixSecond Nature offers you a choice

You know you have a choice when it comes to how much energy you use, but did you know you also have a choice of where your power comes from?

With Alliant Energy's Second Nature program, weíre able to buy more earth-friendly renewable energy produced from wind power and bioenergy. Itís an easy and effective way to do something good for the environment.

Second Nature means fewer fossil fuels are consumed, more valuable energy resources are available for future generations, and air quality is improved for all of us to enjoy.

There's no special equipment to buy, you donít have to change your lifestyle, and your energy will be just as reliable as the service you have now.

How much does it cost?

You choose your level of support: 25%, 50% or 100%. From there, your contribution is calculated based on your home's actual monthly electric usage (kWh) for the month. This amount is then added to your regular monthly Alliant Energy bill.

ComparisonAt left is an example of a household that uses an average of 800 kWh per month. To learn your monthly kWh usage, please call 1-800-ALLIANT or log in to My Account.



Call us

For customer service, call 1-800-ALLIANT (1-800-255-4268).