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Alliant Energy News - April 2013

For Iowa customers
Volume 17, Issue 4


Earth DayEarth Day every day

At Alliant Energy we are focused on protecting the environment 365 days a year and Earth Day is a special reminder of the importance of environmental controls and energy efficiency.

We show our commitment to the environment every day, but Earth Day is a great time to celebrate the hard work of our customers, regulators and employees. By working together we are able to make a difference.

To our customers, whether you turn off lights, plant a tree, buy energy-efficient appliances or sign up for Second NatureTM, your actions make an impact.

View our 2012 Environmental Report


Laptop ManLife is easier online

Gain convenience and control by managing your account online through Alliant Energy’s Paperless Billing. Signing up is an easy one-time action that lets you view your bill, payments, cost and usage history anytime, anywhere. Join more than 128,000 Alliant Energy customers who have already chosen Paperless Billing.

You can enroll in Paperless Billing today through your online account. All you need to enroll is a recent Alliant Energy utility bill.

  • If you already manage your account online, log in.
  • If you're new to our free online services, you must sign up to manage your account online (this only takes a few minutes).


LightningStay safe when storms strike

If you lose power during a storm, please remember these safety tips:

  • Avoid using candles.
  • Don’t use charcoal or gas grills indoors or in a garage.
  • Always assume downed power lines are live and stay away. Call 1-800-ALLIANT to report the damage.
  • Don’t drive over a downed power line.
  • Don’t get out of your vehicle if it comes into contact with a power line. Stay in the car and call Alliant Energy.
  • Call Alliant Energy to have them shut off your electricity and natural gas service before entering a home with standing water. Standing water can extinguish pilot lights and allow natural gas to collect, creating the risk of an explosion.


Movnig RefrigeratorGet paid to lose up to 250 pounds with Appliance Recycling

Having an extra refrigerator around the house is great on special occasions, but at an average weight of 250 pounds they aren’t easy to get rid of and they can be costing you an extra $100 or more each year in energy costs.

Alliant Energy makes recycling your working refrigerator, freezer or room air conditioner easy. We’ll send a recycling contractor to pick up and properly dispose of your old appliance and we’ll give you a check ($50 for working refrigerators/freezers; $25 for working room air conditioners).

Alliant Energy will pay for a maximum of two refrigerators, two freezers and two room air conditioners per address, per year. Refrigerators and freezers must be 10 cubic feet or larger and no commercial sizes are accepted.

For details click here or call 1-866-255-4268.


Peregrine ChicksKeeping tabs on our peregrine falcons

Alliant Energy continues to support initiatives aimed at saving peregrine falcons, which were nearly extinct in the Midwest a decade ago. While the falcons themselves have no real predators, their eggs are targeted by animals like raccoons. This is why the nesting boxes are placed up high on the stacks of power plants, where the falcons have the greatest chance of successfully hatching.

Nesting boxes have been placed on the stacks of power plants near Ottumwa, Burlington, Lansing, and Clinton. More than 1,000 young falcons have hatched at power plants along the Mississippi River and its tributaries in the Midwest since the start of the Raptor Resource Project’s Peregrine Utility Program in 1988.


CFLProper CFL disposal is a must

If you are looking for a simple way to reduce your energy costs, using compact fluorescent light bulbs (CFLs) makes sense. They save energy, last longer than traditional bulbs, and with so many new styles they can fit into almost any lighting fixture. But when they need to be replaced – don’t put them in the trash.

CFLs contain a small amount of mercury, less than half of what is in a thermometer, and they need to be safely recycled so that the bulb doesn’t break open and expel the mercury into the air.

To find places that recycle CFLs near you visit earth911.org, call 1-877-EARTH911, or contact your local waste management agency.

For details click here or call 1-800-255-4268.


Laptop KidsHelp kids learn about energy

Summer is just around the corner. As kids get ready to exchange their classrooms for backyard baseball games and swimming lessons – make plans to keep them engaged in learning and have fun. Alliant Energy Kids is the perfect way to do both.

Alliant Energy Kids is designed to teach kids important concepts about how energy works, energy resources, conserving energy, and staying safe around energy. Although the program is developed for 4th and 5th grade classrooms, the educational materials and web activities are available to kids of all ages.


Spring PlantingAre you ready to dig this spring?

Two working days before you put your shovel in the ground, call 811. Iowa One Call will get all the buried pipes and lines in your area marked for free.


  • Call 811 two working days before digging.
  • Wait for the underground utility lines to be marked.
  • Respect marks when digging.
  • Have an emergency plan if you hit an underground utility line.

If you make contact with a gas or electric line, call Alliant Energy at 1-800-ALLIANT. If natural gas is blowing, call 911.


Laptop GirlStay ahead and manage your account online

Struggling to pay your bill? Looking for an easy way to review your account? Manage your account online.

This online access is free, easy, fast and secure. Many features are available:

  • Get your current balance and payment history
  • Review 18 months of your energy usage
  • Pay your bill online
  • Start or stop service
  • Sign up for FREE monthly payment options like Automatic Payment and Paperless Billing

Click here to enroll. You will need your Alliant Energy account number and account name as it appears on your bill.

If you’re behind on your payments, please contact us soon. Don’t wait for a disconnection notice. Instead call our Customer Service Center at 1-800-ALLIANT (1-800-255-4268) right away to discuss a payment plan and to learn about our payment options. We are willing to work with you.


Our commitment to the environment

Ottumwa ConstructionAlliant Energy’s commitment to the environment guides our company’s actions to promote a clean, safe and healthy place to live. We manage air, land, water and wildlife resources and conduct our business in an environmentally sensitive and responsible manner. Caring for the environment is included in our core values.

Recently approved and proposed environmental rules will require substantial reductions in mercury, sulfur dioxide and nitrogen oxide emissions at our generating stations. To comply, we’ve already begun installing or have plans to install several types of emission controls.

Ottumwa Generating Station

Construction began in early 2012 to install a baghouse and scrubber system on Unit 1. The baghouse will reduce particulate emissions and support reducing mercury emissions for compliance with the proposed air toxics standards and the scrubber system will reduce sulfur dioxide emissions. These controls are expected to be fully operational in 2014. Unit 1 will also have additional upgrades made which will improve operating efficiency and lead to reduced fuel costs for customers.


Dog on LeashSecure your pet

Help our meter readers and service technicians by keeping your pets away from meters and other utility equipment. Even the friendliest pooch can become an aggressive guard dog when a stranger comes around.

Animals must be restrained by a leash or chain anchored to a permanent fixture, crated, or secured away from the meter or work area. Animals secured by their owners are not considered restrained. If you cannot secure your animals, you can read your meter monthly.

To avoid potentially unsafe confrontations, Alliant Energy workers will not set foot on a property if a dog or other potentially dangerous animal is not restrained. Gas leaks and emergencies require employees to use their best judgment to make conditions safe and prevent injury.

If you have installed, or plan to install, an invisible pet fence, please call 1-800-ALLIANT so we can note that on your account. This helps protect homeowners from liability and our meter readers from injuries.


Second Nature Energy MixSecond Nature offers you a choice

You know you have a choice when it comes to how much energy you use, but did you know you also have a choice of where your power comes from?

With Alliant Energy’s Second Nature™ program, we’re able to buy more earth-friendly renewable energy produced from wind power and bioenergy. It’s an easy and effective way to do something good for the environment.

Second Nature means fewer fossil fuels are consumed, more valuable energy resources are available for future generations, and air quality is improved for all of us to enjoy.

There’s no special equipment to buy, you don’t have to change your lifestyle, and your energy will be just as reliable as the service you have now.

How much does it cost?

You choose your level of support: 25%, 50% or 100%. From there, your contribution is calculated based on your home’s actual monthly electric usage (kWh) for the month. This amount is then added to your regular monthly Alliant Energy bill.

ComparisonAt left is an example of a household that uses an average of 800 kWh per month. To learn your monthly kWh usage, please call 1-800-ALLIANT or log in to My Account.



Call us

For customer service, call 1-800-ALLIANT (1-800-255-4268).