If you are vision-impaired or have some other disability under the Americans with Disabilities Act or a similar law, and you wish to discuss potential accommodations related to shopping or ordering on or using the benefits of our website, please contact Alliant Energy at 1-800-ALLIANT (800-255-4268).
Emergency? Call 1-800-ALLIANT (800-255-4268)

Start, Stop and Tranfer Service

Electric service

Residential customers - Use My Account to request the following electric service changes at an existing home:
  • Start electric service at new location
  • Moving-Family.jpgStop electric service at old location
  • Start electric service at new location AND stop electric service at old location
Business customers - If you are moving to an existing business location, please call 1-800-ALLIANT (800-255-4268).

Please note
: Our field personnel handle non-emergency service requests only during weekday working hours. A deposit may be required for service connection.

Gas service

Residential customers – Iowa customers please call 1-800-ALLIANT to start, stop or transfer gas service. Wisconsin customers can call 1-800-ALLIANT or use My Account.

Business customers – If you are moving to an existing business location, please call 1-800-ALLIANT (800-255-4268).

Please note
: Our field personnel handle non-emergency service requests only during weekday working hours. A deposit may be required for service connection.
new rule

Building a new home or a commercial, industrial or multi-family building?

If you are constructing a new building, learn more about establishing new service at your building site.

new rule

Welcome Book

Now that you’ve set up utility service through Alliant Energy, we’d like to share some important information with you. Our Welcome Book is a valuable reference that lists important phone numbers, safety information and more on our services and programs. We encourage you to read through the booklet at your earliest convenience, save it to your computer and/or print it out now.
If you are vision-impaired or have some other disability under the Americans with Disabilities Act or a similar law, and you wish to discuss potential accommodations related to shopping or ordering on or using the benefits of our website, please contact Alliant Energy at 1-800-ALLIANT (800-255-4268).