Residential customers - Use My Account to request the following service changes at an existing home:
- Start service at new location
- Stop service at old location
- Start service at new location AND stop service at old location
Please note: Our field personnel handle non-emergency service requests only during weekday working hours. A deposit may be required for service connection.
Building a new home or a commercial, industrial or multi-family building?
If you are constructing a new building, learn more about establishing new service at your building site.
Now that you’ve set up utility service through Alliant Energy, we’d like to share some important information with you. Our Welcome Book is a valuable reference that lists important phone numbers, safety information and more on our services and programs.
- Welcome Book [PDF]