Emergency? Call 1-800-ALLIANT (800-255-4268)

Start & Stop Service

We are upgrading our customer information system and not able to start or stop service for Iowa customers from February 10 – 15 and Wisconsin customers from February 12 – 15. We apologize for any inconvenience.


Moving-Family.jpgResidential customers - Use My Account to request the following service changes at an existing home:
  • Start service at new location
  • Stop service at old location
  • Start service at new location AND stop service at old location
Business customers - If you are moving to an existing business location, please call 1-800-ALLIANT (1-800-255-4268).

Please note
: Our field personnel handle non-emergency service requests only during weekday working hours. A deposit may be required for service connection.
new rule

Building a new home or a commercial, industrial or multi-family building?

If you are constructing a new building, learn more about establishing new service at your building site.

new rule

Welcome Book

Now that you’ve set up utility service through Alliant Energy, we’d like to share some important information with you. Our Welcome Book is a valuable reference that lists important phone numbers, safety information and more on our services and programs. We encourage you to read through the booklet at your earliest convenience, save it to your computer and/or print it out now.